In accordance with the 'Guidelines for Federal and ACT Government World Wide Websites' issued by the Australian Privacy Commissioner, Department of Veterans' Affairs/Defence Service Homes provides the following privacy statements.

Site visit data

Department of Veterans' Affairs/Defence Service Homes makes a record of your visit and logs the following information for statistical purposes–the user's server address, the user's top level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.

E-mail management – collection of personal information

If you subscribe then your e-mail address and other personal information you may provide will be maintained on our mailing list administered by the service provider. It will only be used for the purpose for which you have provided it and will not be added to another mailing list. We will not use your e-mail address for any other purpose and will not disclose it without your consent.


This information is intended as a general reference. It is made available on the understanding that the Commonwealth is not thereby engaged in rendering professional advice.

We will make every reasonable effort to maintain current and accurate information. Before relying on the material in any important matter, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances. We encourage readers to check with us if you have any concern about the information herein or if you require official printed copies of information from the web site.

Links to other sites are provided for the reader's convenience. DSH does not accept responsibility for information on any web site beyond our own.

In some cases the material may incorporate or summarise views, standards or recommendations of third parties. Such material is assembled in good faith, but does not necessarily reflect the considered views of the Commonwealth, or indicate a commitment to a particular course of action.

To link your web site to any part of the DSH web site you can request permission by contacting the Web manager.


All material Copyright Commonwealth of Australia 2002. All rights Reserved. Please note the disclaimer that relates to the use of this site, and our site privacy statement. Comments, problems with the site? Please report them to: dsh@dva.gov.au.


The publication of electronic addresses on this website is for the information of users. Neither DVA nor DSH authorise the receipt of commercial electronic messages (generally known as spam) at any published electronic address. They are to be used for legitimate correspondence only - no spam.