Home » South-east Queensland and parts of NSW impacted by severe weather and flooding
Monday, 28 February 2022 - 1:08pm
Car half submerged in flooding waters

South-east Queensland and parts of NSW impacted by severe weather and flooding

With severe weather and record flooding currently affecting parts of Queensland and New South Wales, we hope you are safe, avoiding travel and staying updated with the latest weather conditions and advice from support services. The Bureau of Meteorology (BOM) has warned of further deterioration in weather conditions, which could impact life and property in the affected areas. If you require emergency assistance, please call SES on 132 500. If you are in an emergency, please phone 000.

DSH Insurance is currently experiencing high call volumes with longer call-wait times from affected regions. Our top priority remains providing emergency support to vulnerable policyholders in need of assistance and timely processing of claims for flood, storm and rainwater related damage.

As we continue to monitor the situation and act on claim requests, we thank our policyholders for their patience.  Our teams are working hard to provide timely support to every request.

DSH Insurance policyholders can lodge claims on 1300 552 662 or start an online claim.

Other support services: