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Interpreter service

If you need an interpreter, the Telephone Interpreter Service (TIS) can help you call us.

You can call TIS on 131 450 or visit the TIS website.

Hearing or speech impairment assistance

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS):

  • Talk To You (TTY) users phone 1800 555 677 then ask for 1800 838 372
  • Speak and Listen users phone 1800 555 727 then ask for 1800 838 372
  • Internet relay users connect to the NRS then ask for 1800 838 372