Postal Address
GPO Box 9998,
Brisbane QLD 4001
Phone Number
Telephone: 1300 552 662
Fax: (02) 6215 9503
Have questions for us?
Please complete the Contact us form to connect with the DSHI team
With severe weather and record flooding currently affecting South Queensland and parts of New South Wales, we hope you are safe and staying updated with the latest weather conditions and advice from support services. For emergency assistance, please call SES on 132 500.
Our policyholders can lodge a claim on 1300 552 662 or online.
Stay safe, we are here for you. More information.
GPO Box 9998,
Brisbane QLD 4001
Telephone: 1300 552 662
Fax: (02) 6215 9503
Please complete the Contact us form to connect with the DSHI team
If you need an interpreter, the Telephone Interpreter Service (TIS) can help you call us.
You can call TIS on 131 450 or visit the TIS website.
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS):